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Food Service Direct Help Center

Payments & Refunds

  • How to Remove Sales Tax
  • I forgot to enter my promo code during checkout, what can I do?
  • What payment methods do you accept?
  • How are refunds issued?

Orders

  • How can I track my order?
  • Help! There is a problem with my order
  • Can I cancel my order?
  • Quality Guarantee

Ordering

  • How do I request wholesale or bulk pricing?
  • Is there a membership fee or minimum order?
  • Where do I apply a Promo Code to my order?
  • How do I place an order?
  • How can I get in touch?

Returns

  • What is your return policy?
  • Where do I send return items?

Finding an Item

  • Product Information
  • How to save an item for later
  • Can I request a sample?
  • Partnership in Sourcing
  • Can't find what you're looking for?

Shipping & Delivery

  • Large Order Shipping
  • Where do you ship?
  • How will my items be shipped?
  • How long will my order take to ship?
  • How much does shipping cost?

Account Information

  • How do I register on your website?
  • How do I sign in to my account?
  • When will my card be charged?
  • Partner Store Customer Service Information
  • What do I do if I forgot my password?
  • How do I add or change an address?

Partner with us

  • Selling on FSD

Announcements

  • Holiday Schedule
  • An Important Note Regarding COVID-19
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