We continue to monitor the current COVID-19 (Coronavirus) situation carefully. We have taken all precautions to keep our staff and customers safe. We are following all guidelines provided by the Center of Disease Control (CDC) and other authorities.
Due to very high demand, we are currently experiencing a 1-3 day delay in shipping orders. All our teams are working around the clock to fulfill orders as soon as possible.
Shortage of Certain Products
Unfortunately due to challenges in the supply chain, we will also occasionally need to partially fulfill or cancel your order, we will let you know as soon as possible if this happens, and your card will not be charged until the product ships.
Our Customer Service team is working around the clock to answer your questions and provide help as quickly as possible. When contacting us, please leave as much information as possible to assist the team in helping you. Due to current volumes, messages and voicemails will take an extra few days to be responded to, but please rest assured help will be provided.